FAQ
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How does renting work?
Discover → Rent → Wear → Return. Browse our curated collection, choose your rental period, pay securely, wear it with confidence, then return it via drop-off or courier. We handle the cleaning and care.
How long can I rent an item for?
Our standard rental period is up to 4 days. If you need the item for longer, extensions are available depending on availability. Extension fees are charged at half of the original daily rental rate for that specific style.
Can I rent more than one item at a time?
Yes! You can book multiple items in one order, perfect for events, shoots, or travel.
What if the item doesn’t fit?
If your item doesn’t fit, let us know within 4 hours of delivery, and we’ll assist you with an exchange (if available) or return where possible. We also recommend checking our size guide or reaching out for sizing advice before you rent.
Do I need to clean the item before returning it?
No, leave that to us. We handle all professional cleaning and quality checks after each rental.
How will my order be delivered?
We offer courier delivery and pick-up options.
How do returns work?
At the end of your rental period, please repack the item in its original or equivalent packaging. Attach the prepaid return label (if provided), and we will schedule a courier pick-up. Alternatively, you may return the item by dropping it off at an approved return location.
What if I return an item late?
Late returns affect the next customer. Fees may apply for each overdue day, so we recommend returning on time or requesting an extension in advance.
Can I cancel or change my order?
Yes, cancellations or changes are allowed up to 48 hours before your rental start date.
Do you require a deposit?
In most cases, no deposit is required. For certain high-value pieces, we may request a refundable security deposit.
Where do your clothes come from?
Our inventory is a mix of peer-shared wardrobe gems and carefully selected pieces from African designers and brands; all vetted for quality and authenticity.
How do rentals support African designers?
Every rental directly supports African designers, helping preserve craftsmanship, celebrate culture, and share African fashion stories with the world.
If you can’t find what you’re looking for, our team is always here to help, just reach out through our Contact page.